Bought a “brand new” laptop from Lenovo. Had somebody else’s name on it. “JDFlegor”? I called customer service who sent me to tech who sent me to sales who sent me to tech, all of which involved hours of sitting on the telephone and talking to people in Lenovo’s Tech Support whose English was so awful, you couldn’t understand what they were saying. After two weeks, this laptop is already crapping out on me – I am locked out of my C drive, can’t use the Office 365…had to reinstall windows 10. Zero tech support.