$1300 ThinkPad Stops Charging after 5 Weeks – No Replacement

$1300 Lenovo ThinkPad Carbon X1 Carbon Gen 9 – ordered on 6/8/2023. On 8/9/2023, it stops holding more than a 7% charge. Looked up troubleshooting, drained the battery, tried again – nope, only 7%. Called C/S – while on the phone with them trying to run an update, it completely ran out of juice and died. Because this happened one week past the replacement warranty period, I’m not eligible for a replacement , only service. I won’t have service for more than a week. So, I’m out $1300, have no computer and have wasted time I should be working to try to sort it all out with Lenovo. They obviously know the lifespan of their substandard product because they only provide a warranty up until the week before the thing becomes a laptop shaped dust catcher.

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