Lazy hacks at customer communication.

A) website lets you find products that you can’t add to the cart, because maybe it’s out of stock, but it doesn’t bother telling you that anywhere.
B) A popup window asked me if I wanted to leave feedback on their site. Heck, yeah! But despite the instructions, when I closed the tab I was visiting Lenovo in, nothing happened. The little popup is still there doing nothing.
C) you call them and get put on hold, and every 15 seconds they interrupt very jumpy music to tell you you’re still on hold. After 20 minutes, I think I’ve got it down that I’m on hold.